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This example
demonstrates the transformation of financing productivity for one of
our larger dental group customers, with 108 locations. Prior
to using the ALL Care program, our customer was using several credit
programs with minimal results. In January 2002 our customer
selected us as their exclusive patient financing company. Here
are some statistics that demonstrate the effectiveness of our
program.
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|
2001 |
2002 |
2003 |
2004 |
|
Total Revenue (in millions) |
$66 |
$84 |
$90 |
$95 |
|
Financeable Revenue |
54 |
75 |
81 |
86 |
|
Actual Financed Revenue |
1.2 |
8 |
12 |
15.5* |
|
Financed Revenue as a percent of
total revenue |
3% |
11% |
14% |
16% |
|
ALL Care |
Prior to All Care |
All Care Implemented in January |
Yes |
Yes |
*Based on the first 6
months of revenue annualized.
*Based on the first 6
months of revenue annualized.
Some
Key Statistics:
Average patient
transaction for patients using All Care ( patients portion) = $573
Average patient transaction for cash patients ( patients portion)
= $157
Average re-usage of the All Care card in 6 month = 50%
The
All Care private label card created value for our customer in the
following ways:
Increased average
transaction amount.
Greater shopping (visit) frequency.
Increased brand awareness.
Frequent customer contact.
Access to cardholder demographics.
Improved customer ratings of your service, value and convenience.
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